Alexander Casino Privacy Policy
At Alexander Casino, we prioritise your privacy and security above all else. As a trusted online casino licensed under the UK Gambling Commission, our Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the UK GDPR and Data Protection Act 2018. Whether you're enjoying our slots, table games, or live dealer experiences, rest assured your data is handled with the utmost care.
Introduction to Our Data Protection Commitment
Alexander Casino is dedicated to providing a safe and enjoyable gaming environment for players in the United Kingdom. This Privacy Policy explains our practices regarding personal data collection, processing, and storage. We adhere strictly to regulatory standards to build trust and ensure transparency in all our operations.
Information We Collect
We collect various types of data to provide and improve our services. This includes:
- Personal Identification: Name, email address, date of birth, and address (required for verification under UK anti-money laundering rules).
- Financial Data: Payment details for deposits and withdrawals, processed securely via encrypted channels.
- Usage Data: IP address, device information, and gaming activity logs to enhance user experience and detect fraud.
- Cookies and Tracking: We use essential cookies for site functionality and analytics cookies for performance insights, always with your consent.
How We Use Your Data
Your information is used solely for legitimate purposes, such as account management, transaction processing, personalised promotions, and compliance with UK gambling laws. We never sell your data to third parties without explicit consent.
Data Sharing and Third-Party Practices
Alexander Casino shares data only when necessary, for example, with payment processors or regulatory bodies like the UKGC. All third-party partners are GDPR-compliant and bound by strict data protection agreements. We do not engage in unauthorised data sharing.
Security Measures and Data Protection
Protecting your data is paramount. We employ advanced SSL encryption, firewalls, and regular security audits to safeguard information. As a licensed operator, we undergo independent fairness testing by eCOGRA to ensure our platform is secure and trustworthy. In the event of a breach, we will notify affected users and the Information Commissioner's Office (ICO) within 72 hours, as required by law.
Your Rights Under UK GDPR
As a UK player, you have rights including access, rectification, erasure, and objection to processing. To exercise these, contact our Data Protection Officer. We process data retention for up to 6 years post-account closure for regulatory compliance, after which it is securely deleted.
Cookies Policy and Consent Management
Our cookies help optimise your gaming sessions but can be managed via browser settings or our consent tool. For detailed information on cookie types and usage, refer to our dedicated Cookies Policy.
Changes to This Privacy Policy
We may update this policy to reflect legal changes or operational improvements. Significant updates will be communicated via email or site notice, effective upon publication.
Contact Us
For privacy concerns or data requests, reach out to our support team at [email protected] or via live chat. We're here to assist.
Frequently Asked Questions
What personal data does Alexander Casino collect?
We collect essential data like your name, email, and payment details for account verification and secure transactions, all in line with UK regulations.
How is my data protected?
Your information is secured with industry-leading encryption and complies with GDPR standards to prevent unauthorised access.
Can I request deletion of my data?
Yes, under your right to erasure, you can request data removal, subject to legal retention periods for gambling records.
Do you share my data with third parties?
Only with trusted, compliant partners for necessary services; we never sell your data.
Ready to experience secure gaming? Sign up at Alexander Casino today and enjoy peace of mind with our robust privacy protections.